About TIDYFOX
Your trusted cleaning partner in London. We transform spaces into pristine environments that inspire productivity and peace of mind.
Our Story & Mission
Founded on Excellence
TIDYFOX was founded in 2014 with a simple yet powerful vision: to provide London with the most reliable, professional, and eco-friendly cleaning services. What started as a small family business has grown into one of London's most trusted cleaning agencies, serving over 2,500 satisfied clients across the metropolitan area.
Our journey began when our founder, Sarah Mitchell, recognized the need for a cleaning service that truly understood the unique challenges of modern London living and working spaces. With over 15 years of experience in facility management, Sarah assembled a team of dedicated professionals who share our commitment to excellence.
Our Mission Statement
"To transform every space we touch into a clean, healthy, and inspiring environment that enhances the quality of life and work for our clients while maintaining the highest standards of professionalism, reliability, and environmental responsibility."
Quality Guarantee
100% satisfaction guarantee with every service. We stand behind our work and ensure every client receives exceptional results.
Reliable Scheduling
Punctual, consistent service you can count on. Our team arrives on time, every time, with fully stocked equipment.
Client-Focused Care
Every client's unique needs are understood and addressed with personalized service and attention to detail.
Meet Our Professional Team
Our skilled professionals bring years of experience, dedication, and expertise to every cleaning project. Each team member is thoroughly trained, background-checked, and committed to delivering exceptional results.
Sarah Mitchell
Owner & Managing Director
With over 15 years in facility management and business operations, Sarah founded TIDYFOX to bring professional, reliable cleaning services to London. Her vision drives our commitment to excellence.
Marcus Johnson
Head Cleaner & Supervisor
Marcus brings 8 years of expert cleaning experience and leads our field operations with precision. His attention to detail and team leadership ensure consistent, high-quality results across all projects.
Emma Rodriguez
Quality Control Specialist
Emma ensures every cleaning project meets our rigorous standards. Her systematic approach and keen eye for detail guarantee that nothing escapes attention, maintaining our reputation for excellence.
James Chen
Customer Service Representative
James is your primary point of contact, ensuring seamless communication and prompt resolution of any concerns. His commitment to customer satisfaction makes every interaction positive and productive.
Training & Certification Excellence
Comprehensive Training
40-hour initial training covering cleaning techniques, safety protocols, and customer service standards.
Ongoing Education
Monthly workshops on new cleaning technologies, eco-friendly products, and industry best practices.
Background Checks
Comprehensive background verification and reference checks for all team members before hiring.
Continuous Assessment
Regular performance evaluations and quality assessments to maintain our high service standards.
Our Values & Certifications
Our commitment to excellence is backed by industry certifications, comprehensive insurance, and unwavering dedication to professional standards and environmental responsibility.
| Certification/Value | Description | Status | Benefits |
|---|---|---|---|
|
Fully Bonded & Insured
|
Comprehensive liability and bonding coverage up to £2 million for your complete protection. | Verified |
• Property damage protection • Worker injury coverage • Theft protection • Complete peace of mind |
|
Eco-Friendly Commitment
|
Certified green cleaning with biodegradable, non-toxic products safe for children and pets. | Certified |
• Reduced environmental impact • Improved indoor air quality • Safer for sensitive individuals • Sustainable cleaning practices |
|
Professional Training Programs
|
Comprehensive 40-hour initial training plus ongoing education in cleaning techniques and customer service. | Ongoing |
• Consistent service quality • Updated cleaning techniques • Professional development • Industry best practices |
|
Safety Protocols & Standards
|
Strict adherence to health and safety regulations with comprehensive risk assessments and safety training. | Compliant |
• OSHA compliance • Risk mitigation • Team safety assurance • Legal requirement fulfillment |
|
Quality Assurance Processes
|
Multi-point inspection system with customer feedback integration and continuous improvement protocols. | Active |
• Consistent high quality • Customer satisfaction focus • Process improvement • Service excellence standards |
Reliability
We arrive on time, every time, with all necessary equipment and supplies. Our punctuality and dependability have earned us the trust of hundreds of London clients.
Trustworthiness
All our team members undergo thorough background checks and training. We treat your property with the same care and respect we would our own.
Flexibility
We accommodate your schedule and specific requirements, whether you need regular service, one-time deep cleaning, or special event preparation.
Service Coverage Across London
Proudly serving the Greater London area with professional cleaning services. From residential homes to commercial offices, we bring our expertise directly to your doorstep.
Areas We Serve
Central London
- • Westminster
- • Camden
- • Islington
- • Kensington & Chelsea
North London
- • Barnet
- • Enfield
- • Haringey
- • Highgate
South London
- • Southwark
- • Lambeth
- • Wandsworth
- • Croydon
East London
- • Tower Hamlets
- • Hackney
- • Newham
- • Stratford
Extended Service Areas
We also provide services to surrounding areas including Richmond, Kingston upon Thames, Wimbledon, and selected locations in Greater London. Contact us to confirm availability in your specific area.
Service Availability
What Our Clients Say
Don't just take our word for it. Here's what our satisfied clients across London have to say about TIDYFOX's professional cleaning services.
Jennifer Walsh
Business Owner, Westminster
"TIDYFOX has been cleaning our office for over two years now. Their team is always professional, punctual, and thorough. The quality of their work is exceptional, and their eco-friendly products give us peace of mind for our team's health."
Michael Thompson
Homeowner, Camden
"As a busy professional, I needed a reliable cleaning service I could trust in my home. TIDYFOX exceeded my expectations with their attention to detail and respectful staff. I wouldn't use anyone else!"
Sarah Williams
Restaurant Manager, Southwark
"Maintaining hygiene standards in the food service industry is crucial, and TIDYFOX understands this completely. Their deep cleaning services keep our restaurant spotless and compliant with health regulations."
Ready to Experience TIDYFOX?
Join thousands of satisfied clients who trust TIDYFOX for their cleaning needs. Contact us today for a free consultation and discover why we're London's preferred cleaning service.
Get in Touch
Our Location
125 King's Road, Chelsea
London SW3 4RP, United Kingdom
Call Us
+44 20 7352 1840
Email Us
Business Hours
Monday-Friday: 8:00-18:00
Saturday: 9:00-16:00
Free Consultation Available
Schedule a free consultation to discuss your cleaning needs and receive a personalized quote tailored to your requirements.
Schedule Now