Cookie Policy
Understanding how TIDYFOX uses cookies to enhance your experience and deliver our exceptional cleaning services
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. These files contain information that helps us provide you with a better, more personalized experience when you use our cleaning services platform.
At TIDYFOX, we believe in complete transparency about how we collect, use, and protect your information. This Cookie Policy explains what cookies are, how we use them on our website tidyfox.world, and the choices you have regarding their use.
Our Commitment to You
We are committed to protecting your privacy and ensuring you have full control over your personal information. All cookies we use are designed to enhance your experience with our professional cleaning services.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our cleaning service offerings and user experience.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences for cleaning service types, scheduling, and location.
Marketing Cookies
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They are also used to limit the number of times you see an advertisement.
How We Use Cookies
Service Delivery and Booking
We use cookies to remember your cleaning service preferences, booking history, and preferred cleaning schedules. This ensures a seamless experience when you book our professional cleaning services.
- Remembering your address for faster service booking
- Storing your preferred cleaning frequency and service types
- Maintaining your login session for secure account access
- Keeping track of your service history and preferences
Website Performance and Analytics
Our performance cookies help us understand how you interact with our website, allowing us to improve the functionality and user experience of our cleaning service platform.
- Analyzing page load times and website performance
- Understanding which cleaning services are most popular
- Identifying technical issues and resolving them quickly
- Optimizing our website for better user experience
Personalization and Customer Experience
We use functional cookies to customize your experience based on your preferences and previous interactions with our cleaning services.
- Remembering your language preference
- Customizing content based on your location
- Showing relevant cleaning service recommendations
- Maintaining your shopping cart for add-on services
Marketing and Communication
Marketing cookies help us deliver more relevant advertisements and communications about our cleaning services that match your interests and needs.
- Showing you ads for cleaning services in your area
- Sending you personalized cleaning tips and offers
- Measuring the effectiveness of our marketing campaigns
- Preventing repetitive advertisements for the same services
Third-Party Cookies
External Services We Use
We work with trusted third-party services that may set their own cookies to provide enhanced functionality and analytics. These partners have their own privacy and cookie policies.
Google Analytics
We use Google Analytics to understand how visitors interact with our website and improve our cleaning service offerings.
Cookie names: _ga, _ga_*, _gid, _gat
Google Maps
Google Maps cookies help us provide location-based services and show you our service areas.
Cookie names: NID, 1P_JAR, CONSENT
Payment Processing
Secure payment processors set cookies to ensure safe and reliable transactions for our cleaning services.
Varies by payment provider (Stripe, PayPal, etc.)
Customer Support Chat
Live chat services may use cookies to provide real-time customer support and improve our response times.
Cookie names: vary by provider
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent.
- • Chrome: Settings → Privacy and Security → Cookies
- • Firefox: Options → Privacy & Security → Cookies
- • Safari: Preferences → Privacy → Cookies
- • Edge: Settings → Privacy → Cookies
Opt-Out Tools
Industry opt-out tools allow you to control advertising cookies across multiple websites:
- • Your Online Choices (EU)
- • Digital Advertising Alliance (US)
- • Network Advertising Initiative
- • Google Ads Settings
Important Notice
If you disable cookies, some features of our website may not function properly. This could affect your ability to book cleaning services, save preferences, or access certain areas of our platform.
Cookie Retention and Security
Session Cookies
Deleted when you close your browser
Persistent Cookies
Retained for a specific period (typically 1-2 years)
Secure Storage
All cookies are encrypted and secure
Data Security
We take the security of your data seriously. All cookies are transmitted over HTTPS encryption, and sensitive information stored in cookies is encrypted using industry-standard security protocols.
Cookie Expiration
Different cookies have different expiration periods. Session cookies expire when you close your browser, while persistent cookies remain for a specified duration. We regularly review and update our cookie retention periods to ensure compliance with privacy regulations.
Regular Reviews
We conduct regular reviews of all cookies used on our website to ensure they remain necessary, secure, and compliant with current privacy regulations including GDPR and UK data protection laws.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.
Notice of Changes
We will notify you of any material changes to this policy via email or prominent notice on our website.
Effective Date
The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Continued Use
Your continued use of our website after any changes indicates your acceptance of the updated policy.
Last Updated: December 2024
Contact Us
If you have any questions about this Cookie Policy or our privacy practices, please don't hesitate to contact us. We're here to help and ensure you have complete confidence in our services.